Refund & Return Policy
Last updated: April 21, 2026
Returns
You may return unused items in original condition within 14 days of delivery. Custom-made / made-to-order pieces are non-returnable unless defective.
How to Return
- Email info@zevahirknit.com with your order number.
- Receive return address & authorization.
- Ship back tracked. Buyer covers return shipping unless item is defective.
- Refund processed within 5 business days of receipt to original payment method.
Damaged or Defective Items
If your item arrives damaged or has a defect, contact us within 7 days with photos. We will issue a free replacement or full refund including shipping.
Cancellations
In-stock orders can be cancelled within 12 hours of purchase. Made-to-order items can be cancelled before production begins.